Privacy policy
BLEZK Privacy Policy
Last Updated : Lauch Date
At BLEZK ("BLEZK", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, create an account, make a purchase, or otherwise interact with our services (collectively, the "Services").
Our online store is powered by Shopify, which enables us to provide a secure and reliable shopping experience. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
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1. Personal Information We Collect
When you use our Services, we may collect personal information that identifies you or can reasonably be linked to you. This includes information you voluntarily provide, such as your name, email address, phone number, billing and shipping addresses, account details, customer support communications, and any information submitted when placing an order or contacting us.
We also collect order-related information including purchased products, transaction history, shipping preferences, payment confirmations, returns, exchanges, and cancellations necessary to process and fulfill your orders.
When you visit our website, certain technical information is collected automatically, including your IP address, browser type, device information, operating system, pages visited, referral sources, cookies, and browsing activity. This information helps us improve our Services, personalize your experience, maintain website security, and prevent fraudulent activity.
Payment Information
BLEZK does not store or have access to your complete debit or credit card details. Payments are securely processed through Shopify and trusted third-party payment providers using industry-standard encryption.
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2. How We Collect Your Information
We collect personal information directly from you when you create an account, place an order, subscribe to our emails, contact customer support, leave reviews, or otherwise communicate with us.
Certain information is collected automatically through cookies, analytics tools, pixels, and similar technologies when you browse our website. We may also receive information from Shopify, payment processors, shipping providers, fraud prevention partners, and other trusted service providers that help us operate and improve our Services.
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3. How We Use Your Information
We use your personal information to process and fulfill orders, verify payments, arrange shipping, provide customer support, manage returns and refunds, communicate with you about your purchases, maintain your account, and provide the Services you request.
We also use your information to improve our website, personalize your shopping experience, recommend products that may interest you, analyze website performance, detect and prevent fraud, maintain website security, comply with legal obligations, and enforce our Terms of Service.
Where permitted by applicable law, we may use your information to send newsletters, promotional offers, product launches, and marketing communications. You may opt out of marketing emails at any time. However, we may continue sending transactional emails relating to your orders or account.
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4. Cookies, Analytics & Advertising
BLEZK uses cookies, pixels, web beacons, and similar technologies to operate our website, remember your preferences, personalize your shopping experience, measure website performance, analyze visitor behavior, prevent fraud, and improve our Services.
We may use trusted third-party services, including Shopify, Google, and Meta (Facebook & Instagram), to understand how visitors use our website, measure advertising effectiveness, and display advertisements that may be relevant to your interests.
To learn more about Shopify's privacy practices or exercise certain privacy rights, please visit:
- Shopify Privacy Policy: https://www.shopify.com/legal/privacy
- Shopify Privacy Portal: https://privacy.shopify.com
If you wish to manage or opt out of personalized advertising, you may do so through:
- Google Ads Settings: https://adssettings.google.com
- Meta Ad Preferences: https://www.facebook.com/adpreferences
You may also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Services.
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5. Behavioural Advertising
We may use your personal information to provide advertisements and marketing communications that are relevant to your interests based on your browsing activity, previous purchases, or interactions with our website. This may include remarketing or retargeting advertisements displayed through search engines, websites, and social media platforms.
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6. How We Share Your Information
We only share your personal information when necessary to operate our business, fulfill your orders, improve our Services, or comply with applicable laws.
Your information may be shared with trusted third parties including:
- Shopify, to power our online store and process orders.
- Secure payment providers to process transactions.
- Shipping and logistics providers to deliver your purchases.
- Analytics and advertising partners to measure website performance and improve marketing.
- Trusted technology providers and professional advisers where necessary.
- Government authorities or law enforcement where required by law.
We do not sell your personal information.
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7. Shopify & Third-Party Services
Our Services are hosted by Shopify. Information submitted through our website may be processed by Shopify and its authorized service providers to facilitate secure checkout, payment processing, fraud prevention, order management, website functionality, and service improvements.
Our website may also contain links to third-party websites or services. We are not responsible for their privacy practices or content and encourage you to review their respective privacy policies before providing personal information.
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8. Data Security
We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, misuse, alteration, or destruction. While we strive to maintain industry-standard security practices, no electronic transmission or storage system can be guaranteed to be completely secure.
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9. Data Retention
We retain your personal information only for as long as necessary to provide our Services, fulfill orders, maintain business records, prevent fraud, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, it is securely deleted or anonymized where appropriate.
10. International Data Transfers
As BLEZK operates globally through Shopify and trusted service providers, your personal information may be transferred to or processed in countries outside your country of residence. Where required by applicable law, appropriate safeguards are implemented to protect your information during international transfers.
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11. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal information.
- Restrict or object to certain processing activities.
- Receive a copy of your personal information.
- Withdraw consent to marketing communications.
- Lodge a complaint with your local data protection authority.
We may request proof of identity before processing privacy-related requests.
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12. Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals below the age required by applicable law. If you believe a child has provided us with personal information, please contact us so appropriate action can be taken.
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13. Legal Compliance
We may disclose personal information where required to comply with applicable laws, legal proceedings, regulatory requests, court orders, or to protect the rights, property, safety, and security of BLEZK, our customers, or others.
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14. Complaints
If you have concerns regarding how we process your personal information, we encourage you to contact us first so we can attempt to resolve your concern promptly. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
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15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page together with a revised Last Updated date. Your continued use of our Services after such updates constitutes acceptance of the revised Privacy Policy.
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16. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns regarding how your personal information is handled, please contact us at:
Email: ______________________
We will respond to your request within a reasonable timeframe in accordance with applicable privacy laws.
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Thank you for choosing BLEZK. We are committed to protecting your privacy and handling your personal information responsibly, securely, and transparently while providing you with the best possible shopping experience.